Job Description

Text "Aussie" to 25000 to apply!


Description

The Aussie Grill Training Specialist represents the brand and transfers their passion for heartfelt hospitality and fantastic food by training Aussies across this exciting newer restaurant concept. Reporting to the Director of Operations, the Training Specialist partners with all members of Aussie Grill restaurants to develop skills, share best practices, encourage efficiencies, and guide compliance all while holding people accountable for having fun and making every person's day better. The Training Specialist leads the training of new Aussies as our brand expands and they promote consistency of service, hospitality, accuracy, quality, speed, and cleanliness throughout our existing Aussie Grill locations.


Training Specialists need to have high energy because they travel approximately 75% of the time and

support restaurant operational leaders across the greater Tampa Bay and surrounding areas, including as far south as Ft Myers, and as far east as Orlando, FL - for now!


Core Responsibilities

* Partners with the Director of Operations and supports all training efforts including restaurant visits, operational meetings, administrative restaurant duties, new initiative implementations, restaurant audits, food safety, sanitation, restaurant technologies, and reinforcing our high standards.

* Leads training prior to and during new restaurant openings from training-team member selection and scheduling of the team in advance of the opening, to overseeing all training week execution and ensuring a smooth transition from training to the operations management team

* Partners with Bloomin' Brand Training resources to validate and modify training content, as needed.

* Supports Manager in Training (MIT) development, working directly with MITs in classroom and 1 on 1 formats to build people-leader skills and brand ambassador capabilities.

* Works shoulder to shoulder in restaurants with the team to observe, coach, support, and train brand standards and other curriculum on a regular basis.

* Audits restaurant service and compliance as it relates to food safety, service standards, food standards, recipe adherence, and hospitality standards.

* May also serve as back-up support in the absence of a General Manager.

* Performs other duties as assigned


Required / Requested Skills

* Exhibit effective verbal and written communication skills to ensure flow of information up and down the chain of authority.

* Maintain a professional demeanor with employees, guests, and vendors.

* Skilled change agent with the demonstrated ability to introduce, promote, and implement new

processes

* Independent, initiative-taking and adaptable while being deadline oriented with a strong sense

of urgency

* Collaborative with an emphasis on cross-functional team building skills

* Demonstrate discipline of planning, organizing and managing time to successfully to meet goals

and objectives

* Demonstrate the ability to think and solve critical challenges creatively to help increase return on investment (ROI) of the business.

* Demonstrate adaptability/flexibility, flexible work schedule, crave learning opportunities, continually seek self-development, balance stress tolerance


Key Requirements

* Minimum 3 - 5 years of restaurant experience

* Quick - Service and/or Fast Casual Restaurant experience preferred

* Training or teaching experience preferred with a genuine passion for training, teaching, and developing others

* Strong people skills, with ability to work with and influence teams

* Experience using Microsoft Office 365 and Microsoft Office productivity suite

* Strong time-management skills

* Ability to work in a fast-paced restaurant environment

* Ability to travel 75-85% including overnight travel and weekend travel

* Associates or bachelor's degree preferred

* Leadership skills: Problem solving, Customer Service, Quality Management, Situational Leadership

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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